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Telecom & Contact Centres

National IP-PBX Platform — Largest in Syria

Supply and installation of the largest networked IP telephony exchange (IP-PBX) deployed in Syria, serving the head office of the country's leading mobile operator.

Syriatel
Client
Damascus — Head Office
Location
2020
Year
Atmata Group
Delivered by
Scope of work
  • Design and dimensioning of a carrier-grade IP-PBX architecture for a nationwide operator headquarters
  • Supply, installation and commissioning of core telephony nodes, gateways and endpoints
  • Integration with the existing corporate network, numbering plan and directory services
  • High-availability configuration, call routing policies and quality-of-service tuning
  • Acceptance testing, documentation and staff enablement
Outcome

A single, resilient voice platform consolidating headquarters communications — the largest installation of its kind in the country, delivered and accepted on schedule.